Privacy Policy

Arvox (“Arvox,” “we,” “our,” or “the Platform”) is committed to protecting the privacy and personal data of its users (“you,” “users,” or “jobbers”). This Privacy Policy explains how we collect, use, store, disclose, and protect information when you access or use the Arvox platform, including any related applications, bots, websites, or services.

By accessing or using Arvox, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

• Username, display name, or identifier
• Wallet addresses (external wallets required for payouts)
• Communication data submitted through support or reports
• Any information voluntarily provided during onboarding or verification
• Arvox does not collect unnecessary personal data such as government IDs unless explicitly required and communicated.

1.2 Automatically Collected Information

• Device and browser information
• IP address and general location (non-precise)
• Usage activity (pages visited, features used, timestamps)
• Log and diagnostic data for security and performance

2. Wallets and Financial Information

Arvox does not store private keys, seed phrases, or full custody of user funds.

• Users must connect an external wallet to receive payouts.
• Any funds temporarily reflected in an in-app wallet are automatically routed to the connected external wallet.
• Arvox only processes wallet addresses and transaction metadata necessary to facilitate payments.

Users are solely responsible for the security of their wallets.

3. How We Use Your Information

• Operating and maintaining the Platform
• Facilitating payments between projects and jobbers
• Enforcing weekly or monthly payment schedules agreed by both parties
• Preventing fraud, abuse, and misuse
• Resolving disputes and reviewing filed reports
• Communicating platform updates and critical notices
• Improving platform functionality and security

Arvox does not sell user data.

4. Payment Enforcement and Dispute Handling

• Payments are enforced on a weekly or monthly basis, as agreed upon by the project and jobber.
• Arvox automatically executes payouts at the end of the selected period.
• If either party fails to meet obligations, a report may be filed.
• Submitted reports are reviewed internally to assess compliance and platform rules.

5. Data Sharing and Disclosure

• With service providers assisting in platform operations
• To comply with applicable laws or lawful requests
• To protect the rights, safety, and integrity of Arvox
• In connection with a business transfer or restructuring

6. Data Retention

We retain user data only for as long as necessary to provide the Platform, meet legal obligations, resolve disputes, and enforce rules.

7. User Rights

• Request access to data
• Request correction
• Request deletion (subject to requirements)
• Withdraw consent where applicable

8. Security Measures

We implement reasonable technical and organizational safeguards. However, no system is completely secure.

9. Third-Party Services

Arvox may integrate third-party services and is not responsible for their privacy practices.

10. Changes to This Privacy Policy

Continued use of Arvox after updates constitutes acceptance of the revised policy.

11. Contact

For privacy-related concerns, contact Arvox through official support channels.